April 18-19, 2017
Fairmont Chicago Millennium Park
[Part of Engagement World]
Produced by the Enterprise Engagement Alliance at TheEEA.org, a not-for-profit dedicated to creating a formal discipline based on fostering the proactive involvement of everyone critical to success.
Click here for complete education program details.
9 am-9:50 am
Coming ISO Engagement Standards: What This Means to You
Speakers: Lee S. Webster, Administrator, ISO 260 US TAG, and Director of Employee Relations at University of Texas Medical Branch; Bruce Bolger, EEA Founder, author of the ISO engagement proposal, and co-author of Enterprise Engagement: The Roadmap.
10 am-10:25 am
The Distinction Between Brand, Culture and Engagement, and Why it Matters
Speaker: Barbara Porter, Principal, Senn Delaney
10:30 am-11 am: Refreshment Break
11 am-11:25 am
The View From the C-Suite: Why Engagement is Now
Speaker: Steven Goldstein, Chairman of US Auto Sales, Senior Advisor to Alvarez and Marsal, Founder and President of Engaged Leadership Advisors, and author of the recently published book “Why Are There Snowblowers in Miami?”
Learning and Engagement Best Practices
Speaker: Susan Forgie, Vice President, Customer Experience and Digitalization, Assa Abloy Hospitality, and contributor to Enterprise Engagement: The Roadmap
Noon-1 pm: Lunch
1 pm-1:25 pm
Integrated Communication to Unify the Organization
Speakers: Paul Hebert, Director of Program Design, Creative Group Inc., EEA Social Media Editor, host of Engagement Radio at EnterpriseEngagement.org, and contributor to Enterprise Engagement: The Roadmap
1:30 pm-1:55 pm
Innovation Strategies that Foster Task Value and Customer Loyalty
Speaker: Chris Townsend, Chief Marketing Officer, Imaginatik, and contributor to Enterprise Engagement: The Roadmap, and Ira Ozer, Founder, Engagement Partners, and a contributor to Enterprise Engagement: The Roadmap
2 pm-2:25 pm
The Analytics Revolution
Speakers: Deborah Weiss, Director, Workforce Science Project, Searle Center on Law, Regulation and Economic Growth, Northwestern University School of Law, and Laurie Bassi, President, McBassi & Co., founder of the Good Company Index and Engaged Company Stock Index, and contributor to Enterprise Engagement: The Roadmap
2:30 pm-2:55 pm:
Engagement Business Plan Design
Speaker: Bruce Bolger, Co Author, Enterprise Engagement: The Roadmap, and author of the recently approved proposal to International Organization for Standardization (ISO) on the creation of formal engagement standards
3 pm-3:30 pm: Refreshment Break
3:30 pm-3:55 pm
Preparation for Enterprise Engagement Certification
Speaker: Allan Schweyer, Chairman of the Enterprise Engagement Alliance Curriculum and Certification program and co-author of Enterprise Engagement: The Roadmap
4 pm-5 pm
Open Interactive Session With Audience and Speaker Panel, Moderated by Bruce Bolger and Allan Schweyer
9 am-9:25 am – General Session
The Primary Colors of Rewards
Speaker: Paul Herr, Author of Primal Management and Principle of The Horsepower System
9:30 am-11:55 am
Rewards and Recognition University, free to Engagement University attendees or interactive round table discussions with engagement experts on key topics and services available in the marketplace.
Click here for complete R&R Expo program.
Enterprise Engagement Roundtables
Attend the sessions of Rewards and Recognition University or meet with Engagement U. speakers to get your answers questions and learn more about key topics.
9:30 am-9:55 am
Steven Goldstein on How to Get Executive Commitment to Engagement
10 am-10:30 am
Paul Herr, The Horsepower System, on Engagement Assessment
10:30 am-11 am: Refreshment Break
11 am-11:25 pm:
Chris Townsend, Imaginatik, on Innovation Technology and Best Practices
11:30 am-11:55 pm
Lee Webster, ISO 260 Secretariat, on ISO standards
Noon to 12:25 am
The Enterprise Brand—The Convergence of External and Internal Marketing
Speaker: Allan Steinmetz, Founder, Inward Consulting.
1 pm-5 pm
Meet with leading providers of engagement products and services
The show is produced by:
Engagement Enterprises LLC
245 Saw Mill River Rd.
Hawthorne NY 10532
© Copyright 2016 | The Enterprise Engagement Alliance Conference and Expo